Subject:
Welcome to RISO Screen & Digital Products - Important Update on DTG Business Transition

Dear Valued Customers and Dealers,

Following the recent announcement from Ricoh Printing Systems America, LLC, we are thrilled to officially welcome Ricoh customers to RISO Screen & Digital Products Corp.

Whether you are a long-standing Ricoh customer, a dedicated dealer, or a valued customer of our legacy Xpresscreen business, we want to assure you that our top priority during this transition is to provide you with uninterrupted, high-quality service and support.

Ricoh will continue to provide service, support, and parts for your existing Ricoh DTG printers in accordance with the terms of current sales agreements.

RISO will continue to offer the Ri4000 printer for sale.

The Ricoh team is fully committed to supporting all business needs and ensuring our customer’s operations continue to run smoothly.

Thank you for your continued trust and partnership. We look forward to working with you and supporting your business growth for many years to come.

Sincerely,

Yasu Takashima/President
RISO Screen & Digital Products Corp.